Thanks for shopping with Jupey Krusho!
I do not accept returns or exchanges on any purchase of non-defective merchandise. You may find your product has slight variations. Most of the items I sell are made in limited runs and often hand-painted or assembled. Slight imperfections are typical with this kind of product. I, personally, inspect all items prior to shipment. If there is a demand for a refund or exchange due to damage or defect, please e-mail your request to info@jupeykrusho.com within 10 days of receipt.
If your merchandise has a significant defect right out of the box (i.e. the product is broken, missing parts or ripped), I’ll be happy to exchange it for a non-damaged item.
Please note: I will only accept defective returns for items that are received in their original packaging. Blister cards, accessories, plastic packaging, and anything else that came with the item must be included as well. Items damaged due to customer abuse or negligence won’t be accepted.
At the time of purchase you will be asked to choose the shipping price that matches your price total. Once selected, the shipping cost will be added to your purchase. After completing your order you will receive an order confirmation e-mail. For orders within the United States, most orders are shipped via USPS Priority Mail, which takes about 3-5 business days. You will receive an email notification once your order is shipped.
Current shipping areas include the US, Japan, Italy and Mexico.
If you have any problems with the shop please drop me a line at info@jupeykrusho.com.
Thanks again for shopping with Jupey Krusho!